#baliec-ai-shell {
  --baliec-primary: #95ec69;
  --baliec-accent: #07c160;
  --baliec-text: #111827;
  --baliec-width: 380px;
  --baliec-height: 560px;
  position: fixed;
  bottom: 22px;
  z-index: 99999;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif;
  color: var(--baliec-text);
  font-size: 14px;
}

.baliec-ai-right {
  right: 22px;
}

.baliec-ai-left {
  left: 22px;
}

.baliec-ai-launcher {
  width: 62px;
  height: 62px;
  border: 0;
  border-radius: 50%;
  background: #07c160;
  color: #fff;
  box-shadow: 0 8px 24px rgba(0, 0, 0, 0.18);
  cursor: pointer;
  display: grid;
  place-items: center;
  font-weight: 800;
  overflow: hidden;
  padding: 0;
}

.baliec-ai-launcher img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center center;
}

.baliec-ai-launcher.is-hidden {
  display: none;
}

.baliec-ai-panel {
  width: min(var(--baliec-width), calc(100vw - 24px));
  height: min(var(--baliec-height), calc(100vh - 24px));
  display: none;
  grid-template-rows: auto 1fr auto auto;
  background: #ededed;
  border: 1px solid rgba(0, 0, 0, 0.08);
  border-radius: 8px;
  overflow: hidden;
  box-shadow: 0 18px 48px rgba(0, 0, 0, 0.2);
}

.baliec-ai-panel.is-open {
  display: grid;
}

.baliec-ai-header {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 14px 16px;
  background: #1677ff;
  color: #fff;
  border-bottom: 1px solid #1268df;
}

.baliec-ai-header strong,
.baliec-ai-header small {
  display: block;
  line-height: 1.2;
}

.baliec-ai-header small {
  opacity: 0.82;
  font-size: 12px;
}

.baliec-ai-avatar {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.18);
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  overflow: hidden;
  font-size: 12px;
  font-weight: 800;
}

.baliec-ai-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center center;
}

.baliec-ai-close {
  margin-left: auto;
  width: 32px;
  height: 32px;
  border: 0;
  border-radius: 50%;
  color: #fff;
  background: transparent;
  cursor: pointer;
  font-size: 18px;
}

.baliec-ai-messages {
  padding: 16px 12px;
  overflow-y: auto;
  background: #f5f5f5;
}

.baliec-ai-time {
  text-align: center;
  color: #9ca3af;
  font-size: 12px;
  line-height: 1;
  margin: 2px 0 18px;
}

.baliec-ai-row {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  margin: 0 0 18px;
}

.baliec-ai-row-user {
  flex-direction: row-reverse;
  justify-content: flex-start;
}

.baliec-ai-msg-avatar {
  width: 34px;
  height: 34px;
  border-radius: 6px;
  overflow: hidden;
  flex: 0 0 auto;
  display: grid;
  place-items: center;
  background: #d8d8d8;
  color: #666;
  font-size: 9px;
  line-height: 1;
}

.baliec-ai-msg-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center center;
}

.baliec-ai-msg-avatar-user {
  background: #d9dde3;
}

.baliec-ai-guest-icon {
  width: 100%;
  height: 100%;
  position: relative;
  display: block;
  background: linear-gradient(180deg, #eef1f5 0%, #d8dde5 100%);
}

.baliec-ai-guest-icon::before {
  content: "";
  position: absolute;
  top: 7px;
  left: 50%;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: #9ca3af;
  transform: translateX(-50%);
}

.baliec-ai-guest-icon::after {
  content: "";
  position: absolute;
  left: 50%;
  bottom: 6px;
  width: 19px;
  height: 12px;
  border-radius: 12px 12px 5px 5px;
  background: #9ca3af;
  transform: translateX(-50%);
}

.baliec-ai-msg {
  width: fit-content;
  min-width: 0;
  max-width: calc(100% - 58px);
  margin: 0;
  padding: 8px 10px;
  border-radius: 6px;
  line-height: 1.45;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  font-size: 14px;
  font-weight: 500;
  position: relative;
}

.baliec-ai-msg-user {
  color: #111;
  background: #95ec69;
  text-align: left;
}

.baliec-ai-msg-assistant {
  background: #ffffff;
  border: 1px solid rgba(0, 0, 0, 0.04);
}

.baliec-ai-msg-assistant::before,
.baliec-ai-msg-user::before {
  content: "";
  position: absolute;
  top: 10px;
  width: 0;
  height: 0;
  border-top: 5px solid transparent;
  border-bottom: 5px solid transparent;
}

.baliec-ai-msg-assistant::before {
  left: -5px;
  border-right: 6px solid #ffffff;
}

.baliec-ai-msg-user::before {
  right: -5px;
  border-left: 6px solid #95ec69;
}

.baliec-ai-audit {
  background: #fff;
  border-left: 4px solid var(--baliec-accent);
  padding: 12px;
  border-radius: 8px;
  margin: 0 0 10px;
  font-size: 13px;
}

.baliec-ai-audit div {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin: 8px 0;
}

.baliec-ai-audit span {
  padding: 4px 8px;
  border-radius: 999px;
  background: #f1f5f9;
}

.baliec-ai-quick {
  display: grid;
  gap: 0;
  padding: 10px 0 0;
  margin-top: 10px;
  border-top: 0;
  background: transparent;
}

.baliec-ai-quick button {
  border: 0;
  background: transparent;
  color: #1677ff;
  border-radius: 0;
  padding: 7px 0;
  white-space: normal;
  cursor: pointer;
  font-size: 14px;
  line-height: 1.35;
  text-align: left;
  text-decoration: underline;
}

.baliec-ai-quick button:hover {
  color: #0b5ed7;
}

.baliec-ai-lead {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  padding: 12px;
  border-top: 1px solid #dcdcdc;
  background: #f7f7f7;
}

.baliec-ai-lead[hidden] {
  display: none;
}

.baliec-ai-trap {
  position: absolute;
  left: -9999px;
  width: 1px;
  height: 1px;
  opacity: 0;
}

.baliec-ai-lead input,
.baliec-ai-form textarea {
  width: 100%;
  min-width: 0;
  box-sizing: border-box;
  border: 1px solid #d6d6d6;
  border-radius: 8px;
  padding: 9px 10px;
  font: inherit;
}

.baliec-ai-lead button {
  grid-column: span 2;
}

.baliec-ai-form {
  display: grid;
  grid-template-columns: 1fr 42px;
  gap: 8px;
  padding: 12px;
  border-top: 1px solid #dcdcdc;
  background: #f7f7f7;
}

.baliec-ai-form textarea {
  resize: none;
  max-height: 110px;
}

.baliec-ai-form button,
.baliec-ai-lead button {
  border: 0;
  border-radius: 8px;
  background: #07c160;
  color: #fff;
  font-weight: 700;
  cursor: pointer;
}

@media (max-width: 520px) {
  #baliec-ai-shell {
    right: 12px;
    left: 12px;
    bottom: 12px;
  }

  .baliec-ai-left,
  .baliec-ai-right {
    right: 12px;
    left: 12px;
  }

  .baliec-ai-panel {
    width: 100%;
  }

  .baliec-ai-lead {
    grid-template-columns: 1fr;
  }

  .baliec-ai-lead button {
    grid-column: span 1;
  }
}